How can we help you?
Send Us What You See
If you’re looking for a Direct Replacement Encoder or an Encoder Repair and you’re not sure what you need, use the Send Us What You See form below to send us photographs and we’ll get back to you. If you use our website on a mobile device you can take the photos and upload them.
We make it our goal to give customers the highest level of technical support possible. Our Technical Support Team is standing by ready to assist you.
Call: +44 (0)1978 262100
Hours of Operation for our Repair Department
- Monday – Thursday: 8:00 am – 4.30 pm GMT
- Friday: 8:00 am – 2.00 pm GMT
For immediate assistance
Our Installation and Wiring Guide and Troubleshooting Guide are available for immediate download below.
Or you can view all downloadable documents


