How can we help you?
If you need a replacement and are not sure what you need, then send us a photograph of what you see and we’ll help you find the right option.
Sales, Service & Technical Support
The British Encoder Products company advantage
Knowledgeable Support Staff – When you contact BEPC, you can talk to real engineers for your toughest encoder questions.
Fast Lead Times – With manufacturing located in the United Kingdom, BEPC has some of the fastest lead times around, including same-day expedite options on some models.
Three Year Warranty – If something does go wrong, we’ve got you covered with our industry-leading 3-year warranty.
We make it our goal to give customers the highest level of technical support possible. Our Technical Support Team is standing by ready to assist you.
Call: +44 (0)1978 262100
Email: sales@encoder.co.uk
Hours of Operation for our Repair Department
- Monday – Thursday: 8:00 am – 4.30 pm GMT
- Friday: 8:00 am – 2.00 pm GMT
For immediate assistance
Our Installation and Wiring Guide and Troubleshooting Guide are available for immediate download below.
Or you can view all downloadable documents
View support documents
If you need a replacement and are not sure what you need, then send us a photograph of what you see and we’ll help you find the right option.
If you need a replacement and are not sure what you need, then send us a photograph of what you see and we’ll help you find the right option.